All Systems Operational
Apps & Services Operational
Backup Services Operational
Chatbot Engine Operational
Image Optimization Services Operational
Licensing Engine ? Operational
Managed Updates Operational
Performance Monitoring Operational
Security Monitoring Operational
Security Services (2FA, WAF) Operational
Staging Environments Operational
Traffic Analytics Operational
DEV Tookit 👨‍💻 Operational
CI/CD Operational
Git Repositories Operational
User Feedback & Events Tracking Operational
Billing & Subscription Platform Operational
Cloud Hosting Platform Operational
90 days ago
100.0 % uptime
Today
Content Delivery Network Operational
90 days ago
100.0 % uptime
Today
Email Gateway Operational
90 days ago
99.84 % uptime
Today
Support Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Apr 15, 2021

No incidents reported today.

Apr 14, 2021

No incidents reported.

Apr 13, 2021

No incidents reported.

Apr 12, 2021

No incidents reported.

Apr 11, 2021

No incidents reported.

Apr 10, 2021

No incidents reported.

Apr 9, 2021

No incidents reported.

Apr 8, 2021

No incidents reported.

Apr 7, 2021

No incidents reported.

Apr 6, 2021
Completed - The scheduled maintenance has been completed.
Apr 6, 08:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 6, 05:01 CEST
Scheduled - One of upstream infrastructure providers will be performing routine maintenance to a layer of the Cloud Hosting Platform. In order to limit the disruption to your site, the maintenance will be completed outside of business hours for the site's hosting region (US).

We expect less than a 10-minute interruption to your site scheduled for maintenance. In rare cases, the maintenance can result in up to 3 hours of intermittent issues after the upgrade while services normalize.

Please note that this maintenance is mandatory, and the assigned date and time cannot be adjusted. Thank you for your understanding, and feel free to reach out to us if you have any questions!
Mar 30, 20:57 CEST
Apr 5, 2021
Resolved - This incident has been resolved.
Apr 5, 21:09 CEST
Update - We are still investigating this issue with external providers.
Mar 31, 22:57 CEST
Investigating - We are aware of the issue affecting our Performance Monitoring.

The sites secured with Cloudflare are reporting extended loading times (even 15+ seconds) in the synthetic checks. We identified the root cause — some CSS and JS assets are getting the 522 error from Cloudflare. It suggests that Cloudflare doesn't have these files stored in the cache and, therefore, reports an error.

At the same time, the real-life performance is not affected. Both GTMetrix and WebPageTest are reporting optimal loading times (the maximum of fewer than 4 seconds).

We are working with the Cloud Hosting engineering team, Cloudflare, and Site24x7 (Performance Monitoring provider) to find the root cause and develop the fix. As of now, the ETA for the fix is unknown.

We will post more updates on this issue soon!
Mar 31, 12:07 CEST
Apr 4, 2021

No incidents reported.

Apr 3, 2021

No incidents reported.

Apr 2, 2021

No incidents reported.

Apr 1, 2021

No incidents reported.